Congressman Labrador helps bring closure. I lost my mom in December. She lived a long and fulfilling life, including three decades as a contracting officer for the U.S. Air Force. Like her, I am retired from a high-level federal job.
I was surprised by the roadblocks we faced at the U.S. Office of Personnel Management. My sister and I were each due about $500 from mom’s pension and needed the payments to settle her estate. We submitted the necessary paperwork and made repeated phone calls, but couldn’t get satisfaction. By contrast, our private sector life insurer swiftly processed our claim.
I know a congressional letter of inquiry can be very effective at dislodging the bureaucracy, so we finally contacted Congressman Raul Labrador’s office. Though our case didn’t involve much money, we got great service. When you’re dealing with a huge bureaucracy, it’s nice to know there’s somebody working for you.
Thanks to Congressman Labrador’s intervention, we finally received our checks. For us, the issue was less about the money and more about finding closure and putting things in order. I am grateful to Mr. Labrador and his staff for helping us through a difficult time.
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Carolyn Riedl, Star