Elections

Idaho Votes website struggles to keep up with last-minute requests for primary ballots

With less than 3 hours left on Tuesday to request an absentee ballot for the primary election, the Idaho Votes website was having problems processing last-minute requests.

Chief Deputy Secretary of State Chad Houck told the Idaho Statesman on Tuesday night that the state has processed more than 400,000 requests already, setting a state record for a primary election. That was maybe to be expected, given the entire primary is being conducted via mail.

Houck said he was aware the website was having problems processing requests. For people still trying to get a ballot, Houck encouraged them to download the paper form at idahovotes.gov and then physically deliver it to their county clerk’s office.

All county clerks in Idaho are remaining open until 8 p.m. Tuesday.

Ada County Clerk Phil McGrane said that after downloading the form, voters could email it to elections@adacounty.id.gov. He also said a scan or picture of the form with the voter’s signature would work. Forms also can go in the drop box in front of the elections office at 400 N. Benjamin Lane.

Houck said the Idaho Secretary of State’s Office does not have plans to extend the deadline to request a ballot.

“This is why we started a campaign 45 days ago,” Houck said about the state encouraging voters to request absentee ballots early.

The office knew that the website wouldn’t be able to handle an enormous flood of requests, he said, which is why officials worked to get the message out to voters in April.

“We wish that the system could handle more, but it can’t,” he said.

The deadline to return the completed ballot is 8 p.m. Tuesday, June 2. The election results will be counted and released that night.

This story was originally published May 19, 2020 at 5:34 PM.

Ruth Brown
Idaho Statesman
Reporter Ruth Brown covers the criminal justice and correctional systems in Idaho. She focuses on breaking news, public safety and social justice. Prior to coming to the Idaho Statesman, she was a reporter at the Idaho Press-Tribune, the Bakersfield Californian and the Idaho Falls Post Register.
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