This Amazon-owned company says it will bring 500 jobs to Boise area by 2021
The Amazon subsidiary PillPack, a mail-order pharmacy company, is building a call center in Meridian that the company says will create 500 full-time jobs.
The 78,000-square-foot “customer service center” at 1820 Silverstone Way, at the southeast corner of Overland and Eagle roads, is expected to cost $7.1 million, according to a permit filed with the city.
The center will provide pharmacy support across the United States and complement a similar center PillPack recently opened in Taylorsville, Utah, just south of Salt Lake City, said a company spokeswoman.
Wages will start at $15 per hour, the spokeswoman said.
In 2019, Ada and Canyon counties had 41 call centers, employing a total of 3,915 people, according to the Idaho Department of Labor.
PillPack launched in 2014 and was acquired by Amazon in 2018 for $753 million. The company differentiates itself from pharmaceutical juggernauts like CVS and Walgreens by pre-sorting customers’ prescriptions into small packs, sent via mail each month.
Amazon is also investing in Nampa, where it is building a 2.7-million-square-foot fulfillment center, which is expected to open this fall.
PillPack’s call center is expected to open in 2021.
This story was originally published June 10, 2020 at 4:00 AM.
CORRECTION: Amazon’s big Nampa fulfillment center near Interstate 84 has four floors that occupy 2.7 million square feet, according to the Canyon County assessor’s office. Its ground-floor footprint is 709,138 square feet. An earlier version of this story incorrectly reported the building’s square footage, based on an error in the Amazon news release that announced the building’s opening.
