Boise State University

Boise State accidentally tells students that they’re not students

Boise State apologized on Twitter Wednesday for sending out an erroneous message to most of its more than 22,000 students, stating their student status was “discontinued.”

Amid the mistake, students lost access to their student systems, accounts and services.

BSU spokesman Greg Hahn blamed the problem on a “computer glitch.”

The Office of Information Technology put out a release Wednesday explaining how the glitch happened and how it’s addressing the mistake:

Students aired their frustration on social media, and the university responded directly to many of those complaints.

Students regained “rights and access within about 90 minutes,” OIT reported.

OIT reported sending about 50,000 follow-up emails to students apologizing and explaining the error.

Erin Fenner: 208-377-6207, @erinfenner

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