Access2Care expands call center operations in Boise

Access2Care, which provides administrative services to non-emergency medical transportation networks, announced it will move into its new Boise call center at 370 N. Mitchell St.

The company will expand its its Boise workforce from 22 about 100 by the end of August, Vice President Matt McCormick said.

Unlike Maximus, a former Boise call center that had massive hiring and layoff periods depending on its contracts, Access2Care plans to make Boise a long-term home, McCormick said. The new call center could house as many as 200 employees, he said.

“We made this investment even while our contract with the state of Idaho was going through the procurement process,” he said. “That’s clear demonstration of our long-term commitment.”

The company does not disclose wages or benefits, McCormick said.

The call center will handle management, dispatch and case management for both local and nationwide services, including for both Idaho and Oregon Medicaid and Health Plan members. The 17,000-square-foot building replaces the company’s 9,200-square-foot space near the intersection of Franklin and Main streets.

The company paid $500,000 to renovate the building.

Based in Greenwood Village, Colo., Access2Care is a subsidiary of Envision Healthcare, a publicly-traded health care services company with more than 35,000 employees.

Those interested in applying for a job at the Boise call center can do so at