The Better Business Bureau serving the Snake River Region has merged with BBB Serving Alaska, Oregon and Western Washington and BBB Eastern Washington, North Idaho and Montana. The three entities are now known as BBB Northwest.
The union is designed to improve services and customer experience for the nearly 15,000 BBB-member businesses and 14 million residents in the five states.
“By combining forces and leveraging new technologies, BBB is in a greater position to better serve a larger region with stronger services and value-added programs,” said Tyler Andrew, CEO and president of BBB Northwest.
The headquarters will be in DuPont, Wash., with offices in Anchorage, Boise, Lake Oswego, Ore., and Spokane.
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Dale Dixon, the former president and CEO of the Snake River-region BBB, is now chief innovation officer of BBB Northwest. He continues to write a weekly column for the Idaho Statesman.
BBB is supported financially by accredited businesses that subscribe to BBB’s Standards of Trust. Services to consumers are free, except for alternative dispute resolution.