Idaho Power officials are warning customers to be wary of scam attempts after a would-be scammer tried to collect payment at an east Boise business.
The utility has seen an increase in scam attempts, according to an Idaho Power release. In each case, the would-be scammer approaches a home or a business either in person or over the phone and claims to be an Idaho Power employee. The intended victim is often told to get a Green Dot prepaid debit card in order to make a payment on their power bill. Once victims give Green Dot numbers to thieves, transactions cannot be reversed.
Maggie Brilz, Idaho Power Customer Service Manager, said the company never asks for Green Dot payments or shut off customer's power without advance warning.
"We do not demand payments or threaten immediate service disconnection," she said. "We follow a process of multiple written notices to customers when an account becomes delinquent prior to any service disconnection."
Any Idaho Power customers receiving suspicious communication from someone claiming to be an Idaho Power employee should call the utility at 288-2323 or at 800-488-6151 if the customer lives outside of the Treasure Valley.