eCommerce Support LLC barred from operating in Idaho

December 20, 2013 

The Idaho Attorney General's Office has barred a Boise-based e-commerce training business, eCommerce Support LLC, from operating in Idaho.

Consumers in Idaho and throughout the U.S. claimed they paid the company for coaching services to start online businesses, but the coaches failed to provide consumers with adequate time or instruction. Consumers alleged they paid thousands of dollars to the company based on false claims, including claims that consumers:

• were investing in a business.

• would earn a specific sum of money within a short amount of time.

• only had to work 10 hours a week to make money.

• could deduct the cost of the service from their taxes.

• would receive a professional, functioning website.

The company will pay $90,000 in restitution to 70 consumers and $10,000 to the Attorney General's Office for the cost of the investigation.

Idaho Attorney General Lawrence Wasden said his office has seen an increase in complaints against e-commerce training companies located in Idaho.

"I encourage Idahoans considering starting an online business to learn all they can about any training company before they invest in e-commerce training," Wasden said in a prepared statement. "At a minimum, consumers should check with my Consumer Protection Division and the Better Business Bureau to see if there are complaints against the company with whom they are considering doing business."

The Attorney General's Office will contact consumers who filed complaints against eCommerce Support and are eligible to receive restitution by late January, according to a release from the office.


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