Better Business by Dale Dixon: Don’t pay $83 for a ‘grant deed,’ even if letter looks official

Published: January 15, 2013 

The Dixons moved into a new home in October. It wasn’t long before I started receiving anonymous envelopes in the mail. Inside were warnings that I needed to buy a copy of my deed as soon as possible.

In fact, the official-looking document (it had a bar code and all) said: “Secured Document recommends that all United States homeowners obtain a copy of their current Grant Deed. This document provides evidence that the property was in fact transferred to Dale Dixon.” Really?!

On top of the “recommendation,” I’m told if I miss the deadline, I’ll have to pay an extra $35.

And then there’s the address: Secured Document: 1300 Pennsylvania Ave. NW, Washington, D.C.

While it looks official, I know better.

The Better Business Bureau has sounded the alarm on this scheme in the past, so I tossed that first letter into the shred pile and didn’t think much about it. But the next week another arrived, and then another. I’ve lost track of the number of solicitations I’ve received saying I need to buy a copy of the deed to my house for $83.

Secured Document has earned an F rating from Better Business Bureau.

I encourage those of you who are real-estate agents and brokers to have a conversation with your clients about what to expect after they purchase their homes. While I had a great agent, I didn’t hear a heads up that I’d be receiving in the mail slimy marketing schemes disguised as ominous notices about buying a copy of my deed. I’m fortunate (depending on how you look at it) to be on the leading edge of knowing about scams and schemes. Most people are not keeping a finger on the pulse of the number of people trying to pry money away from the unsuspecting.

The deed-processing notice is so prolific it prompted Canyon County’s assessor to post the following warning online: “Property owners do not need to have a copy of their deeds, which are on file at the Recorder’s Office. Uncertified copies may be downloaded and viewed by using the official Recorders Search on the county website. Hard copies can be (purchased) at the Recorder’s Office. Cost is $1 per page.”

Charging people a fee for something that can otherwise be found for free or very little ($1 per page) is not illegal.

So, to our friends in the real estate industry: As you offer that congratulatory handshake on the close of a deal, offer one last piece of advice: “Oh, by way, you’ll be getting a few letters in the coming weeks claiming you need to buy a copy of your deed for $83. No need. Just toss those letters in the shredder and don’t give them a second thought.”

That’s one way to leave a lasting good impression on a client, building trust with some simple advice.

Dale Dixon, president and CEO of the Better Business Bureau serving Southwest Idaho and eastern Oregon. ddixon@boise.bbb.org

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