For most people, the investment into a car is the second-largest investment they may ever make. Keeping that automobile running is essential in today’s society, but finding a trusted mechanic isn’t always easy.

After speaking with 27th Street Automotive owner Joaquin Cordero, I learned that the Internet has brought another factor in deciding what mechanic to have work on your car or truck.

A majority of Cordero’s customers say they decided on his abilities after reading customer reviews. Reviews online are just another form of word-of-mouth advertising and add that testimonial to service, trustworthiness and integrity people look for.

“The information that other people are putting out there helps them decide where to go and what to buy,” he says.

After finding that mechanic, you have to know that you can trust in that person’s diagnostic abilities.

Sometimes when a mechanic gets under the hood, he/she discovers other needed repairs, and what you thought was an urgent repair might be just an outward sign of something more complicated.

As you talk with the mechanic, seek clarity and understanding — especially when it comes to what you’ll pay for the work.

If this sounds daunting, don’t worry. Remember, the more you know about your own car, the easier it is to talk with a mechanic.

Your owner’s manual provides keys on maintenance. Neglecting routine maintenance, such as changing the oil or checking the coolant, can lead to poor fuel economy, unreliability or expensive breakdowns. Failure to do so may void your warranty. Follow the manufacturer’s maintenance schedule in your owner’s manual for your type of driving.

Don’t be afraid to ask the following questions:

• Ask how the shop prices its work. Some shops charge a flat rate for labor on auto repairs. This published rate is based on an estimate of the time required to complete repairs.

• Ask if the mechanic charges for the actual time the technician works on the car.

• Ask if there is a diagnostic charge if you decide to have the work performed elsewhere. Many repair shops charge for diagnostic time.

• Ask for a written estimate and give clear instructions on how the shop will handle additional needed repairs above and beyond the estimate.

• Ask if you can postpone the work. Is this maintenance a recommended or an essential repair?

Remember, if you feel uncomfortable with a diagnosis, you can get a second opinion.

Robb Hicken, 947-2115